Privacy Policy

We collect several types of information from and about users of our website and our vending services, including:

• Personal Identification Information: This includes your name, business name, physical address, email address, and telephone number. This is typically collected when you fill out a contact form, request a free site evaluation, or sign up for a service agreement.
• Payment Data: When you use a credit card, debit card, or mobile wallet (like Apple Pay or Google Pay) at one of our vending machines, the transaction is processed through secure third-party payment processors. While we receive confirmation of the payment and details about the products purchased, we do not store your full credit card numbers or highly sensitive financial data on our local servers.
• Technical Information: Like most websites, we collect information that your browser sends whenever you visit our site. This may include your IP address, browser type, operating system, the pages you visit, and the time spent on those pages.
• Usage Data: We collect details regarding how you interact with our website, such as buttons clicked and search terms used, to help us make the site more helpful for future visitors.

We use different methods to gather your data, including:

• Direct Interaction: You give us your information by filling out forms on our site or by communicating with us via phone, email, or social media.
• Automated Technologies: As you browse our website, we may use cookies and similar tracking technologies to collect technical data about your equipment and browsing patterns.
• Vending Machine Transactions: Our smart vending machines and micro market kiosks collect purchase history data to help us understand which snacks and drinks are most popular at your specific location.

We use the information we collect to provide a better experience and maintain our high standards of service. Specifically, we use your data to:

• Provide and Manage Services: We use your contact details to coordinate the delivery, installation, and restocking of our vending machines at your place of business.
• Customer Support: Your information helps us respond to your repair requests and maintenance needs more efficiently.
• Improve Our Offerings: By looking at which products sell best through our remote monitoring software, we can customize the snack and drink selection to better fit your team’s tastes.
• Communication: We may use your email or phone number to send you updates about your service, notifications regarding machine maintenance, or occasional news about new refreshment options we offer.
• Safety and Security: We use data to monitor for fraudulent transactions at our payment kiosks and to ensure our website remains secure from cyber threats.

Our website uses “cookies” to improve your experience. A cookie is a small file placed on your computer that helps us recognize your browser and remember certain information.

• Functional Cookies: These are necessary for the website to work properly, such as allowing you to move through pages without losing information you have already entered.
• Analytics Cookies: We use tools like Google Analytics to see how people find our site and which sections they spend the most time on. This helps us improve our online presence for people searching for a vending machine supplier in Alexandria, VA.

You can choose to disable cookies through your browser settings, though doing so may limit your ability to use some features of our website.

We do not sell, trade, or rent your personal identification information to others. We may share information in the following limited circumstances:

• Service Providers: We may share data with trusted third-party partners who help us operate our website, process payments, or conduct our business, as long as those parties agree to keep this information confidential.
• Legal Requirements: We may disclose your information if required to do so by law or in response to a valid request by public authorities (e.g., a court or government agency).
• Business Transfers: If Reed Vending is involved in a merger, acquisition, or asset sale, your personal information may be transferred as part of that business deal.

The security of your data is very important to us. We implement a variety of security measures to maintain the safety of your personal information. When you enter sensitive information on our site, that data is encrypted using secure socket layer technology (SSL).

While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the Internet or method of electronic storage is 100% secure. However, we take every reasonable step to keep your information safe from unauthorized access or disclosure.

You have certain rights regarding the information we hold about you:

• Access and Update: You can ask us for a copy of the personal data we have on file or request that we correct any inaccurate information.
• Deletion: You can request that we delete your personal information, subject to certain legal obligations where we must keep records of business transactions.
• Opt-Out: If you no longer wish to receive marketing emails from us, you can click the “unsubscribe” link at the bottom of any email we send.

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that a child under 13 has provided us with personal data, we will take immediate steps to delete that information from our servers.

Our website may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that party’s site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

We may update our Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new policy on this page and updating the “Last Updated” date at the top. We encourage you to review this policy periodically to stay informed about how we are protecting your data.

If you have any questions or concerns about this Privacy Policy or how we handle your data, please feel free to reach out to us. We are always happy to discuss our privacy practices with our customers and site visitors.

Reed Vending
Service Area: Alexandria, VA & Northern Virginia
Email: reedvending41@gmail.com
Phone: (571) 435-3002